Knowledge base & SOPs
Restaurant Menu Documentation for Staff
Menu documentation should answer what it is, what is in it, what to upsell with, and what to say if a guest has an allergy. Separate FOH storytelling from BOH build sheets to avoid clutter.
Update within an hour of changes; stale menus erode trust faster than no menu doc.
Restaurant Codex Knowledge Base plus Codex Bot lets staff query “what contains shellfish?” against your approved content, not guesswork.
Related question
How do you keep allergen information accurate in recipes?Tag ingredients at the source, review supplier swaps, train FOH on scripts, and log changes, and never rely on one person’s memory.