Knowledge base & SOPs
SOP vs Checklist vs Training Document
An SOP is the authoritative procedure: context, standards, and steps for competent staff. A checklist is the lightweight verification layer for busy shifts. A training document or module teaches someone who is not yet competent, with practice and quizzes.
Mistakes happen when teams use a 40-page PDF as all three; nobody reads it and nobody audits it.
Restaurant Codex maps SOPs in the Knowledge Base, recurring verification in Operations tasks, and skill building in the LMS, matching the three-module story in the Help Center.
Related question
How do you create restaurant SOPs?Write one SOP per outcome, number the steps, add photos, assign an owner, and publish in a versioned knowledge base, not a loose shared folder.